Harbortouch Quick Service & Delivery POS
The delivery dashboard allows you to easily assign drivers to specific orders. From the dashboard, you can view order details and even see how long each order has been waiting.
Directions & Mapping
The software offers advanced mapping functionality for delivery orders and allows you to print directions right on the receipt paper. You can even print directions with multiple stops to deliver more than one order in a single trip.
Manage your orders more accurately and efficiently whether you need to transfer tickets to other users, change tables, split checks, change the price or quantity of an item, repeat previously ordered items, manage gratuity and taxes or various other tasks.
Quickly view customers’ order history and personal/contact information. Identify sales trends and best customers, ideal for loyalty programs or other incentives.
Manage the tables in your restaurant to see which tables are occupied, which are vacant and how many people are at each table.
Allow your bar patrons to open a tab, encouraging increased spending and more revenue for your business.
Check inventory count in real-time. View a countdown of item portions remaining on-hand and receive an alert notification when an item is running low.
Caller ID Integration
The software features advanced caller ID integration to easily manage incoming calls. View each customer’s contact information and order history as the call comes in and then assign each call to a new order in a single step.
Communicate directly with your staff by adding a message of the day to the login screen (i.e., promote sales of a particular item, wish a happy birthday, etc.).
Add and edit menu items in real-time with a simple and intuitive interface. The menu settings can be fully customized and feature unlimited menu items, categories, choice sets and modifiers.
Access a complete employee database, showing specific details on each staff member. Track hours worked, edit timesheets, calculate overtime, evaluate sales performance and manage security levels.
Dynamically create manual comps, coupons and automatic discounts within seconds. Various options allow you to easily create happy hour or late night specials by specifying whether a discount is for a particular time or day and whether the discount is a set amount or a percentage.
Frequently Asked Questions
What is a batch?
A group of approved credit card transactions usually accumulated during one business day. This is also referred to as a settlement.
How often should I batch my terminal?
Your terminal must be batched on a daily basis to avoid higher processing costs.
What is a declined transaction?
This indicates that the issuer does not approve the transaction. Please do not continue with the transaction or attempt to force through/run again. Instead, request an alternative method of payment.
How long will it take to receive my money from my credit card payments?
All payments are transferred within 24/48 business hours from the day the terminal is batched.
What is a fraudulent transaction?
The cardholder is claiming that they were not in possession of the card at the time of sale and that they did not authorize or participate in the transaction. The merchant must supply proof that the transaction occurred, was authorized, and that the cardholder had knowledge of the sale, etc. (Refer to “Merchant Action Necessary” portion of Chargeback documentation).
Harbortouch has begun an exciting new partnership with Jon Taffer, Executive Producer and Host of Spike TV's "Bar Rescue" and the foremost expert in the hospitality industry!