Tableside Ordering enables restaurant servers to input customer orders directly from the table via a custom app. The orders are relayed directly to the kitchen or bar for a dramatic increase efficiency.
Accept orders online through a customized and branded menu on your website. This solution is synced to your existing POS menu and integrated with your POS system to provide a seamless ordering experience for both you and your customers.
Access a complete employee database, showing specific details on each staff member. Track hours worked, edit timesheets, calculate overtime, evaluate sales performance and manage security levels.
Encourage repeat visits and improve cash flow by letting guests order e-gift cards right from your website. Create your own custom designs that match your restaurant branding, or get concierge support with your custom POS system.
Gulf Coast Merchant Services is a 5 STAR Company
Don’t just take it from us, let our customers do the talking!
Quickly view customers’ order history and personal/contact information. Identify sales trends and best customers, ideal for loyalty programs or other incentives.
Allow your bar patrons to open a tab, encouraging increased spending and more revenue for your business.
Manage your orders more accurately and efficiently whether you need to transfer tickets to other users, change tables, split checks, change the price or quantity of an item, repeat previously ordered items, manage gratuity and taxes, or various other tasks.
Dynamically create manual comps, coupons, and automatic discounts within seconds. Various options allow you to easily create a happy hour or late-night specials by specifying whether a discount is for a particular time of day and whether the discount is a set amount or a percentage.
Add and edit menu items in real-time with a simple and intuitive interface. The menu settings can be fully customized and feature unlimited menu items, categories, choice sets, and modifiers.
Check inventory count in real-time. View a countdown of item portions remaining on-hand and receive an alert notification when an item is running low.
Manage the tables in your restaurant to see which tables are occupied, which are vacant, and how many people are at each table.
Communicate directly with your staff by adding a message of the day to the login screen (i.e., promote sales of a particular item, wish a happy birthday, etc.).
Our Frequently Asked Questions
Point of Sale FAQs
What is a batch?
A group of approved credit card transactions usually accumulated during one business day. This is also referred to as a settlement.
How often should I batch my terminal?
Your terminal must be batched on a daily basis to avoid higher processing costs.
What is a declined transaction?
This indicates that the issuer does not approve the transaction. Please do not continue with the transaction or attempt to force through/run again. Instead, request an alternative method of payment.
How long will it take to receive my money from my credit card payments?
All payments are transferred within 24/48 business hours from the day the terminal is batched.
What is a fraudulent transaction?
The cardholder is claiming that they were not in possession of the card at the time of sale and that they did not authorize or participate in the transaction. The merchant must supply proof that the transaction occurred, was authorized, and that the cardholder had knowledge of the sale, etc. (Refer to “Merchant Action Necessary” portion of Chargeback documentation).
Ready to Get Started?
Should you need to get in touch with our sales office for quotes or additional information about our products and services please call us at (850) 995-4414.