We are here to serve you.

Gulf Coast Merchant Services sales office hours are M-F 8am-5pm CST. Should you need to get in touch with our sales office for quotes and additional information about our products and services please call us at (850) 995-4414. You can also email us at: [email protected] or simply fill out the form to the right.
All-in-One systems
& payments innovation
Solutions available no matter what industry you're in
Unparalled support
& expert care
Since launching in 2004, Gulf Coast Merchant Services has helped over 2,000 businesses across the entire Gulf Coast. We'd love for you to join!
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Get a Quick Quote

Get a free one-on-one consultation to receive a quote based on your use case and specific needs.

Call Us

USA: +1 (850) 995-4414

Sales : ext 101

Monday - Friday: 8am - 5pm CST
Saturday + Sunday: Closed
Hours: 24/7 

GCMS Tech Support - ext 102

+1 (850) 995-4414
Ext 100: SpotOn POS Support
Ext 103: Valor PayTech Support
Ext 104: Harbortouch Support
Ext 105: Bryte Payments Support
Ext 106: Exatouch POS Support
Ext 107: Acadia POS Support
Ext 108: EPI Support
Ext 109: Sales Partner Support
Ext 110: Bank, Processor, or Vendors
Ext 111: ATM Sales & Service
Ext 112: General Voicemail

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Our Frequently Asked Questions

Point of Sale FAQs

What is a batch?

A group of approved credit card transactions usually accumulated during one business day. This is also referred to as a settlement.

How often should I batch my terminal?

Your terminal must be batched on a daily basis to avoid higher processing costs.

What is a declined transaction?

This indicates that the issuer does not approve the transaction. Please do not continue with the transaction or attempt to force through/run again. Instead, request an alternative method of payment.

How long will it take to receive my money from my credit card payments?

All payments are transferred within 24/48 business hours from the day the terminal is batched.

What is a fraudulent transaction?

The cardholder is claiming that they were not in possession of the card at the time of sale and that they did not authorize or participate in the transaction. The merchant must supply proof that the transaction occurred, was authorized, and that the cardholder had knowledge of the sale, etc. (Refer to “Merchant Action Necessary” portion of Chargeback documentation).
Gulf Coast Merchant Services
#1 in Pensacola for Merchant Services
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